Sales agreements

Terms and Conditions

Policies are subject to change without notice.

The purpose of this Sales Agreement is to lay out the terms and conditions by which the Seller, Huachen Sports, will sell products to the Customer or Wholesaler.

The Seller - Who We Are:

Huachen Sports, hereafter also referred to as "We", "Our", and "Us".

The Customer / Wholesaler - Who You Are:

By placing an order through our website, you warrant that you are legally capable of entering into binding contracts and that you are at least 18 years old.

WHOLESALER NOTICE

We welcome wholesalers, including academies, gyms, and retail businesses, to purchase Huachen Sports products at wholesale prices for resale on their own website(s) or in-person store(s) to their members and clients.

You are free to sell and resell Huachen Sports products on any platform, including third-party marketplaces such as Amazon, eBay, and others.

How the Sales Contract is Formed:

All orders are subject to acceptance by us, and we will confirm such acceptance to you by online electronic means (the "Confirmation"). We expressly reserve the right to refuse any order made by an individual Customer or Retailer with whom we have an ongoing dispute, or from anyone we suspect of making purchases on our website by fraudulent means.

Prices and Payment

The prices for all Products ordered will be as quoted on our website, except in the case of obvious errors. Please note that when paying by credit card, your total will be debited in USD.

Sales prices are subject to change. Price matching will NOT be accommodated.

Ownership

We retain ownership of any Products ordered until we have received full payment for such Products. However, ownership of the Products will pass to you upon delivery.

Warranty

We warrant that any Product purchased through our website is of satisfactory quality. If you have any reservations or comments about the appearance or quality of our Products, you should state these by sending us an email within two (2) weeks of receipt. Unless we receive such communication from you within the period stated, you will be deemed to have accepted delivery of the Products in accordance with your order. If an obvious defect is noticed by you within two weeks from the date of delivery of the Products, we will replace the defective Product at our cost with a Product of similar or better value.

Exchange or Refund

Items that are ineligible for a return or exchange include hygiene products, underwear, customized or personalized products, and nutritional or food items.

Custom Orders Policy:

Returns for custom orders are not permitted for any reason.

If you notice that you made a mistake with your custom order (this includes both the selected design and text for the product and the shipping address), you may cancel your order within two hours by requesting a cancellation via Customer Service. Please email us or contact us by phone.

After two hours, we accept no responsibility should your custom order fail to arrive. We are not liable for refunding or replacing an order made with mistakes or incorrect information.

In the case that your package is returned due to an insufficient or incorrect address, Customer Service will advise you. You have 10 days to provide instructions on re-shipping your package. You will be responsible for covering the additional shipping costs.

Our Liability and Disclaimer

Huachen Sports shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Huachen Sports has been advised of the possibility of such damages.

Notices

All notices shall be given in writing. Notice will be deemed received 24 hours after an online request or email is sent.

Your Personal Data

We may collect information and personal data from you during the order process, which we will use in accordance with our Privacy Policy.

Governing Law and Jurisdiction

Contracts for the purchase of Products through our website will be governed by applicable law. Any dispute arising from or related to such contracts shall be subject to the jurisdiction where Huachen Sports operates.

Privacy Policy

This policy sets out the basis on which your personal data will be processed by us.

We collect the following data:

Information that you provide by filling in forms on our site. This includes information provided at the time of opening an account, subscribing to our Newsletters, ordering products or when requesting further services or information from us.

Information about your computer including where available: your IP address, operating system and browser type.

Information about your Internet usage obtained using a cookie file which is stored on the hard drive of your computer.

You can refuse to accept cookies by activating the setting on your browser which allows you to refuse the sending of cookies.

We do not receive any credit card or financial details from payments handled on our behalf by the payment provider Ogone.

What we do with Customer Information.

We use Customer Information in the following ways:

To ensure that content from our website is presented in the most effective manner for you and for your computer.

To provide information and services that you may request from us at any time.

To notify you about changes or enhancements to our service.